Kapiʻolani Visitor & Stay Info
We want you to have a positive experience during your stay at Kapiʻolani. It is not easy having a loved one in the hospital and we strive to make it easier for you and your family during your time with us. Our true goal is to provide you with the highest level of care.
Hospital Amenities & Services
Visiting Hours and Guidelines
Visiting Hours and Guidelines
General visiting hours are 11 a.m. to 8:30 p.m. Patients may have up to two adult visitors at a time. Siblings are also welcome to visit, with one sibling allowed at a time. Siblings under the age of 16 must be accompanied by an adult at all times. All visitors must be in good health
Parking
Public Parking Garage
Entrance is located off of Bingham Street.
Open 24 hours/7 days a week
- $5 for the first two hours
- $7 for 2-4 hours
- $11 for 4-8 hours
- $25 for 8-24 hours
- $25 for lost tickets
Valet Parking
Convenient valet parking is also available. Enter off Bingham Street and see the valet at the hospital driveway entrance.
Monday-Friday, 8 a.m.-4 p.m.
Cost: $10
Dining
Dining
Dining Room
The Kobayashi & Kosasa Family Dining Room is located on the second floor of the Diamond Head Tower and is open daily from 6 a.m. to 3:30 a.m.
It provides a convenient dining option for patients, visitors and staff by offering breakfast, lunch and dinner selections.
Available menu items include salads, sandwiches, soups, snacks, beverages and a variety of self-service hot entrees, priced by weight for flexible portion selection. The Dining Room also features pizza and grill items, offering a range of fresh meal choices throughout the day.
Starbucks
Starbucks is located in our Dining Room and is open daily from 5:30 a.m. to 10:30 p.m.
Find out What's Cooking this week at Kapiʻolani by downloading the weekly menu.
Room Amenities
Televisions
The control for the TV is located on the pillow speaker with TV entertainment and information system. You can view movies free of charge.
The TV also provides valuable information, used as an educational tool about the hospital, services provided and information on a variety of illnesses.
Telephones
Telephones are located in each patient room and can be used internally to call other patient rooms, departments or to make local calls.
WiFi
WiFi is available to Kapiʻolani visitors.
Child Life Playroom
Child Life Playroom
Games, arts and crafts, electronics, an outdoor patio and more! Located on the 2nd floor near the elevators, the playroom is available to pediatric patients daily from 9 a.m. to noon and 1 to 5 p.m.
All patients are encouraged to borrow toys and activities for the bedside to provide distraction and recreational play throughout your child’s admission. The Playroom is run by Child Life staff who promote positive social and emotional coping with hospitalization.
Education and School Support
Education and School Support
Services are available to inpatients who miss two or more weeks of school due to their hospitalization. The Educational Liaison may assist families in communicating with the child’s school. Tutoring and classroom time ("Brain Station") provides valuable cognitive stimulation, which empowers the patient for an easier transition back to school. "Brain Station" is available to all school age patients on a regular basis. For schedule times and to request for services, please call 808-983-6584.
Spiritual Care
Chapels
Hale Pule Chapel is located on the 2nd floor of the Main Hospital. The Diamond Head Tower Chapel is located on the 2nd floor of the Diamond Head Tower. Our chapels offer a contemplative setting for prayer or meditation and are open 24 hours a day.
Chaplaincy
If you are a patient, family member or friend of a patient, a hospital chaplain is available to provide for your emotional and spiritual needs.
Find out about our Spiritual Care services.
Your own spiritual care provider is always welcome at the medical center.
Holistic Services
Healing Touch and Reiki Therapy
Integrated services that focuses on relaxation using a holistic approach. These services can provide patients and families relief from pain, nausea, fatigue, anxiety and sleeplessness. Services are provided by trained volunteers who specialize in mind-body healing modalities which include:
- Healing Touch: a nurturing energy therapy that promotes physical, mental, emotional and spiritual balance.
- Reiki: a Japanese technique centered around the “life force energy” that reduces stress and promotes healing.
- Aromatherapy: an intervention that uses the scent of essential oils to promote a greater sense of wellbeing by alleviating symptoms such as nausea, fatigue and anxiety.
Therapy Dog
Therapy Dog
Therapy Dog provides comfort, smiles and love to patients at Kapiʻolani Medical Center most times at their bedside. Service dogs are donated by Assistance Dogs of Hawaiʻi.
Pharmacy
Outpatient Pharmacy
An outpatient pharmacy is located on the first floor of the Main Hospital to fill prescription and over-the-counter medication needs of our patients and the public.
Gift Shop
Gift Shop
Purchase gifts, flowers, novelties, greeting cards, candies and toiletries at our Gift Shop, located on the 2nd floor of the Diamond Head Tower.
Gift Shop Hours
Monday-Friday, 9 a.m.-5 p.m.
Closed Saturdays, Sundays and holidays.
ATM Machine
ATM Machine
For your convenience, ATM machines are located on the 1st floor entrances of the Main Hospital and Diamond Head Tower.
Newspapers
Newspapers
The Honolulu Star-Advertiser is available for purchase on the 2nd floor in the Dining Room.
Laundry Room
As a courtesy for families staying for an extended period of time, laundry rooms available.
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Additional Patient Resources
Looking for billing and financial assistance information, MyChart documentation, educational programs or other patient support? You’ll find it in our Patient Resources section.
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